When you return a core, please make sure it is in accordance with our Core Acceptance Criteria. Otherwise, we are not obliged to accept it and will not return your deposit. Here, you can find information about which conditions that cannot be accepted and which conditions that will cause a reduction in the returned deposit. It is your responsibility to verify that the core is in accordance with our criteria, but if you are in doubt, we are always happy to help. Find our contact information here.